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Trouble Shooting Deployment Issues

To resolve eStudio application crashes while using Salesforce/WebServiceConsumer in an Event Process:

Issue

After creating an Event Process with Salesforce/WebServiceConsumer and after providing the valid URL, selecting an operation and closing the Operations window crashes eStudio crashes.

Workaround

This happens when the Internet Explorer browser is installed on the system. The sSystem would update with the Windows Security Update for the Internet Explorer—KB2977629, which causes this issue (http://support.microsoft.com/kb/2977629). To resolve this issue, uninstall "KB2977629" from the Windows Update.

Steps to uninstall the installed update

  1. Navigate to Control Panel > Programs > Programs and Features.
     
  2. Click the View installed updates link.



  3. Select the KB2977629 update that needs to be uninstalled.
     
  4. Click the Uninstall a program link.


eStudio works fine after uninstalling this update.

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