Utilities

This section provides options to import, export, copy and delete products, organizations, clients and client subscriptions present under the specified Server Group.

The steps mentioned in this section are for the utilities of Products. Steps are similar for organizations, clients and client subscriptions.

While using the options present in each pane, click the Other actions button (see the figure below) to switch the screen back to the Utilities home page.

Import

Helps to import products/organizations/clients/client subscriptions saved in a particular location to the selected Server Group.

Steps

In the Import page,

1. Click the Choose a json file to import products button and browse the json file containing products to be imported.

   

   

   If any error occurs on parsing or if the content is not readable/altered or the file is chosen wrong, it will show the error.

2. The products in the JSON file gets listed. If a product already exists in that environment, it cannot be imported.
   After selecting the products that needs to be imported, perform one of the following actions:
   1. Overwrite: To overwrite an already existing product.

   2. Import as: To add using a different name, click the Edit option, provide a name, and press ENTER or click anywhere outside the textbox.
      

3. Select the Server Group to which the products have to be added.
4. Click the Import button.
   

   

Export

Helps to download products that are saved on the selected Server Group.

Steps

1. Select the server group from the From Server group drop-down.
2. Select the products to be downloaded.
3. Click the Export button.

Copy

Helps to copy the products saved in a particular Server Group to another Server Group.

Steps

1. Click the From server group drop-down and select the server group from which the product has to be copied.

2. Click the To server group drop-down and select the server group to which the product has to be copied.

3. Select the products to be downloaded.

   

   If a product already exists in that Server Group, it cannot be copied; to overwrite an already existing product, enable the Overwrite if present in server group <to server group option> option while copying.

4. Click the Copy button.

Delete

Deletes the selected products from the selected server group. 

Steps

1. Select the server group from the From server group drop-down.
2. Select the products to be deleted.
3. Click the Delete button.

In the case of Products, a product can be deleted only if it is not part of any

• Client Subscription
• Organization

So, remove the product from the Client Subscription / Organization before trying to remove it from the Server Group.

Deleting Organizations/Clients/Client Subscriptions is straightforward.

Error notification

Following are the screenshots of error notifications while trying to delete a product that is part of:

• Organization
  

  

• Client Subscription
  

  

Actions

Click the below icons under the Actions column to see whether a product is part of organizations and client subscription respectively:

• View organizations
  

  

• View client subscription